Log in

[Hamdan]

Job Opportunity: Customer Experience Manager

Responsibilities:
– Respond promptly and effectively to customer inquiries, both online and in person.
– Serve as the main point of contact for customer feedback, inquiries, and issue resolution.
– Gather and analyze customer feedback to drive data-driven improvements.
– Maintain a consistent and positive brand image across all customer interactions.
– Achieve maximum sales targets through customer-focused strategies.

Qualifications:
– Educational background in marketing or business-related fields, or equivalent work experience (proof required).
– Proven experience in customer-focused or sales roles.
– Excellent communication and interpersonal skills.
– Strong problem-solving and conflict resolution abilities.
– Proficiency in Customer Relationship Management (CRM) software is advantageous.
– Vital requirement: Proficiency in major social media platforms like Instagram, Facebook, and WhatsApp.

Location: Wuse 2, Abuja.

To Apply click on the link: https://linktr.ee/theshoptheraa

Discussion