Job Opportunity: Customer Experience Manager

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  • #3215


    Job Opportunity: Customer Experience Manager

    – Respond promptly and effectively to customer inquiries, both online and in person.
    – Serve as the main point of contact for customer feedback, inquiries, and issue resolution.
    – Gather and analyze customer feedback to drive data-driven improvements.
    – Maintain a consistent and positive brand image across all customer interactions.
    – Achieve maximum sales targets through customer-focused strategies.

    – Educational background in marketing or business-related fields, or equivalent work experience (proof required).
    – Proven experience in customer-focused or sales roles.
    – Excellent communication and interpersonal skills.
    – Strong problem-solving and conflict resolution abilities.
    – Proficiency in Customer Relationship Management (CRM) software is advantageous.
    – Vital requirement: Proficiency in major social media platforms like Instagram, Facebook, and WhatsApp.

    Location: Wuse 2, Abuja.

    To Apply click on the link:

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