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[Hamdan]

Job Title: Contact Center Agent (Hausa Speaking)
Location: Ikeja, Lagos
Industry: FinTech
Salary: confidential + other perks

Responsibilities:
• Handle inbound and outbound calls, emails, and chat inquiries from customers.
• Provide accurate and timely information regarding products, services, and policies.
• Assist customers with order placement, billing inquiries, and issue resolution.
• Identify and analyze customer needs to resolve issues promptly and effectively.
• Escalate complex issues to appropriate departments for resolution when necessary.

Method of application; interested candidates should send CVs to yinyetherecruiter@gmail.com

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