Knowledge Management / Taxonomy Expert (CRM Content) at Medier

Medier is hiring a Knowledge Management / Taxonomy Expert to structure and scale CRM content globally. You’ll design the frameworks that enable personalized, localized, and automated campaigns with consistency and compliance.

What You’ll Do

• Build and maintain CRM content taxonomies (tags, categories, metadata)
• Develop and govern a global knowledge base of templates and best practices
• Align content tagging with BI and analytics for performance tracking
• Map content to audience segments, journeys, and automation triggers
• Integrate taxonomy systems into CRM platforms for scalable reuse

What You Bring

• Experience in knowledge management, taxonomy design, or CRM content operations
• Strong understanding of metadata, tagging systems, and governance
• Familiarity with CRM and campaign automation tools
• Excellent organizational and cross-functional collaboration skills

Play a key role in enabling high-performing, data-driven CRM campaigns at scale.

Apply Here