Job Opportunities

Head of KYC and Onboarding at Fairmoney Microfinance Bank

Written by Hamdan

Job Title: Head of KYC and Onboarding

Location: Ikeja, Lagos

Employment Type: Full-time

Job mode: Hybrid

Department: Operations

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About ApplyBoard

FairMoney Nigeria is building the leading mobile bank for emerging markets. We started with a digital microcredit application on Android, and currently roll out additional financial services (current account, savings, debit card) while expanding the product to Western Africa and South-East Asia.

Job Summary

  • The Head of KYC & Onboarding will lead and manage the bank’s customer onboarding strategy, ensuring full compliance with regulatory requirements issued by CBN, NDIC and other relevant authorities.
  • The role oversees customer due diligence, enhanced due diligence, identity verification and ongoing monitoring processes.

Key Responsibilities

  • Scale an efficient customer onboarding pipeline with integrated compliance (KYC/AML) checks.
  • Manage workflows for KYC document verification, exception handling, and SLA adherence.
  • Collaborate with product and compliance teams to streamline approval logic and automation.
  • Lead operations behind customer lifecycle strategies including merchant reactivation and performance campaigns.
  • Monitor asset utilization and proactively identify underperforming regions or segments.
  • Develop and execute the bank’s KYC and onboarding strategy in alignment with regulatory guidelines and internal risk policies.
  • Lead and mentor the KYC & Onboarding team, establishing strong performance metrics and quality standards.
  • Maintain up-to-date understanding of regulatory changes and implement required process updates.
  • Oversee verification of customer identity (individuals and corporates) using approved local and digital methods.
  • Oversee periodic KYC reviews, ongoing customer monitoring, and remediation of incomplete files.

Requirements

  • Bachelor’s degree in finance, Business Administration, Economics, or any related field  Master’s degree is an advantage.
  • Minimum of 6-8 years experience in KYC, AML/CFT, Compliance, or Risk Management, preferably within a bank or regulated financial institution.
  • Strong knowledge of CBN KYC/AML/CFT regulations, NDIC guidelines, and global best practices.
  • Experience managing teams and implementing digital onboarding solutions
  • Advanced Excel proficiency (dashboards, modeling, pivots, automation
  • Working knowledge of SQL (data extraction, reporting, performance analysis)
  • Excellent communication, stakeholder management, and cross-functional collaboration
  • Experience in building/improving inventory management systems
  • Familiarity with POS terminals, payments, or KYC flows

Benefits

  • Private Health Insurance.
  • Pension Plan.
  • Paid Time Off.
  • Hybrid Work Model.
  • Training & Development.

How to Apply

Interested and qualified candidates should click on ‘Apply Here’ below.

Apply Here

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