Job Opportunity: Customer Experience Manager

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      Smith Ida
      Participant

      Job Opportunity: Customer Experience Manager

      Responsibilities:
      – Respond promptly and effectively to customer inquiries, both online and in person.
      – Serve as the main point of contact for customer feedback, inquiries, and issue resolution.
      – Gather and analyze customer feedback to drive data-driven improvements.
      – Maintain a consistent and positive brand image across all customer interactions.
      – Achieve maximum sales targets through customer-focused strategies.

      Qualifications:
      – Educational background in marketing or business-related fields, or equivalent work experience (proof required).
      – Proven experience in customer-focused or sales roles.
      – Excellent communication and interpersonal skills.
      – Strong problem-solving and conflict resolution abilities.
      – Proficiency in Customer Relationship Management (CRM) software is advantageous.
      – Vital requirement: Proficiency in major social media platforms like Instagram, Facebook, and WhatsApp.

      Location: Wuse 2, Abuja.

      To Apply click on the link: https://linktr.ee/theshoptheraa

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