Contact Center Agent (Hausa Speaking)

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      Smith Ida
      Participant

      Job Title: Contact Center Agent (Hausa Speaking)
      Location: Ikeja, Lagos
      Industry: FinTech
      Salary: confidential + other perks

      Responsibilities:
      • Handle inbound and outbound calls, emails, and chat inquiries from customers.
      • Provide accurate and timely information regarding products, services, and policies.
      • Assist customers with order placement, billing inquiries, and issue resolution.
      • Identify and analyze customer needs to resolve issues promptly and effectively.
      • Escalate complex issues to appropriate departments for resolution when necessary.

      Method of application; interested candidates should send CVs to yinyetherecruiter@gmail.com

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