We are looking for a director level for a customer success team.

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    Hamdan
    Keymaster

    We are looking for a director level for a customer success team.
    Must haves:* 3-5 years in Success* Built a customer success team from the ground up at a company that scaled to over 10MM in ARR focused on adoption & expansion of a SaaS product. * Ability to roll up your sleeves to actually DO the job as it will be building a newish team* Knows the numbers. You should have a good understanding of what MRR/ARR, NRR, GLR, CLTV mean and examples on how you’ve improved these in the past. * Has carried an expansion quota* Heavy focus on what the data tells you* Ability to access & train talent
    Email me if you fit the must haves and you’re interested! josh@hostaway.com

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