Job Position: Customer Service Representative

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  • #2612

    Hamdan
    Keymaster

    Job Position: Customer Service Representative
    Location: Oshodi, Lagos
    Industry: Logistics

    Responsibilities:
    • Manage incoming calls, emails, and chats from customers
    • Identify and assess customer needs to achieve satisfaction
    • Provide accurate, valid, and complete information to customers
    • Resolve customer complaints in a timely and effective manner
    • Follow up with customers to ensure satisfaction and resolve any outstanding issues
    • Maintain customer records by updating account information and documenting interactions
    • Communicate and coordinate with internal teams to resolve customer issues

    Requirements:
    Candidates should possess a HND/B.Sc in any discipline with relevant work experience in customer service or any related field.
    Qualified candidates must be available to resume immediately.

    Method of application:
    Interested and qualified candidates should send their CV to recruix@gmail.com

    Salary: 65,000 gross monthly

    Other benefits include;
    •  HMO, Subsidized Lunch, Leave, Pension.
    •  Interested and qualified candidates should forward their CVs to recruix@gmail.com with CUSTOMER SERVICE REPRESENTATIVE as subject
    •  Proximity to Oshodi and its environs will be an added advantage.

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